Returns & Exchange

Returns

If you are not entirely satisfied with your purchase, we’re here to help. 

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging and needs to have the receipt or proof of purchase. Please email us with your order number before returning any items at XXX@45original.com and we will ensure your return is dealt with correctly and efficiently.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.           If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

If you have chosen the wrong size or want to exchange your item, please email us at XXX@45original.com before posting your return.

All customers are responsible for shipping costs to return items (we do advise tracked shipping, but it is not compulsory). Shipping costs are non-refundable.

If you have any questions on how to return your item to us, contact us at XXX@45original.com

Please send all returns to:

Returns & Exchanges

45 Original

The Windsor Centre

15-19 Windor Street

London

N1 8QG